Questions Work

 Questions That Work is an examination of the questions that can help you be successful in the workplace.  It has been translated into four languages and has been used by the American Management Association as part of their training seminars.  The book has been discussed in numerous articles and websites as a valuable resource for managers and anyone who has a business to run. 

 Part I: A Questioning Manifesto
1. The Essential Skill
2. Why We Don’t Ask Questions
3. The Questioning Culture
4. Learning a Skill
5. Raising Your IQQ: Seven Steps to Better Questions 

 Part II: New Work—New Questions
6. Questions That Work When: Looking for a Job
7. Questions That Work When: Taking On a New Job or Career Change

Part III: Questions at Work
8. Questions That Work When: Selling and Negotiating
9. Questions That Work When: Creativity and New Thinking Are Needed
10. Questions That Work When: Meeting and Planning
11. Questions That Work When: Hiring and Managing
12. Questions That Work When: Managing Your Career

Part IV: Crisis Questions
13. Questions That Work When: Dealing with a Problem
14. Questions That Work When: Fired or Laid Off
15. Questions That Work When: Put On the Spot

Part V: Questions When On Your Own
16. Questions That Work When: Starting Your Own Business
17. Questions That Work When: You Are Educating Yourself
18. Questions That Work When: Dealing with Real Estate
19. Questions That Work When: Hiring a Service

Part VI: Leaders and Questions
20. Questions That Work When: Leading the Way

Conclusion
Questioning Workshop